WHO WE ARE
At Luminous Business Solutions, we understand that change is not always easy, and often, organizations don't have the resources in-house to drive effective change through training and development solutions. Since 2000, our founder, Kelly Lum, PhD has held leadership roles from retail to hospitality operations before making the step into training and development. These years of experience have taught her to always make business success a priority with a unique mindset: customers first, employees always.
A creative, innovative thinker who describes herself as a "service obsessed, culture fanatic, talent champion, developer & cheerleader," Kelly is an adaptive, dynamic trainer and teacher at heart with a unique ability to design and develop effective solutions for all levels of the organization.
Kelly is a recipient of the 2019 Workforce Magazine "Game Changers Award", is Executive Management Certified (EMC), a Certified Corporate Trainer, a Certified PI Practitioner, and has an Organization Management & Leadership PhD.